Refund Policy

Our Commitment

We are committed to ensuring your satisfaction with our services. This Refund Policy outlines the terms and conditions for requesting refunds on purchases made through our platform.

Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

• Service not delivered as described
• Technical issues preventing service access
• Billing errors or duplicate charges
• Cancellation within the specified period

Refund Timeframes

We process refunds according to the following guidelines:

• Digital Products: Refund requests must be made within 7 days of purchase
• Subscription Services: Refunds available within 30 days of initial subscription
• Custom Services: Refund eligibility determined on a case-by-case basis
• One-time Services: Refund requests must be submitted within 14 days of service completion

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team through our website or email
2. Provide your order number and purchase details
3. Explain the reason for your refund request
4. Allow 3-5 business days for our team to review your request

Refund Processing

Once your refund request is approved:

• Refunds will be processed within 5-10 business days
• Funds will be credited to the original payment method
• You will receive email confirmation once the refund is processed
• Processing times may vary depending on your financial institution

Non-Refundable Items

The following are not eligible for refunds:

• Services already completed and delivered
• Digital products after download or access
• Promotional or discounted purchases
• Third-party services or products
• Change of mind after purchase

Partial Refunds

In certain situations, we may offer partial refunds based on the extent of service usage or delivery. The amount will be determined at our sole discretion based on the specific circumstances of your request.

Dispute Resolution

If you are not satisfied with our refund decision, please contact our customer support team. We will work with you to resolve any concerns and ensure a fair outcome.

Policy Changes

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Refund Policy or need to request a refund, please contact us through our website or email us at contact@cawise.in.